Politique d’expédition

**Shipping Policy**

Thank you for visiting our handmade jewelry online store. To ensure you have a high-quality shopping experience, we have established the following shipping policy. Please read it carefully and confirm that you understand and agree to all the terms outlined in this agreement.

**1. Shipping Area**
We only accept orders within the European Union. We are currently unable to ship to destinations outside the EU. We apologize for any inconvenience.

**2. Processing Time**
All orders will be processed and shipped within 2-3 business days after payment confirmation. We will do our best to ensure your order is shipped as quickly as possible.

**3. Shipping Method**
We cooperate with several reputable shipping companies to provide reliable shipping services. The specific shipping company and method will be displayed when you place your order.

**4. Shipping Time**
Generally, orders will be delivered within 3-10 business days after shipping. The actual delivery time may vary depending on the destination and the shipping company’s situation.

**5. Shipping Fees**
Shipping fees are calculated based on the weight and destination of the order. You can view the specific shipping fees on the checkout page.

**6. Order Tracking**
After shipping, we will provide you with a tracking number via email. You can track the status of your order on the shipping company’s website at any time.

**7. Shipping Insurance**
All orders include basic shipping insurance. If your package is lost or damaged during transit, please contact our customer service team as soon as possible.

**8. Damage or Loss**
If you notice any damage upon receiving your package, please take a photo immediately and contact us within 24 hours. We will provide an appropriate solution based on the specific situation.

**9. Customer Service Contact**
If you have any questions or need assistance, please contact us through the following channels:
- Email: iconaicona2023@gmail.com
- Phone: 3349431710

Thank you for choosing our handmade jewelry. We look forward to providing you with quality products and services.